QMS Dashboard Overview

When you first log in to QMS, you will be taken directly to the Dashboard. This is your central view for monitoring and managing jobs within the QMS system.

The data displayed on the dashboard is filtered based on your user permissions and team access. This means you may only see a subset of the data, depending on the teams or carriers you are authorized to view.

Access Limitations

Note: The visibility of data on your dashboard is determined by your assigned teams and permission levels. If you believe you're missing access to something necessary for your role, please speak to your manager and raise a ticket in the helpdesk.

Dashboard Features

Below is a breakdown of the key sections of the dashboard:

1. Date Range Selector

You can change the date range of the data displayed on the dashboard by using the date selector located at the top of the page.

By default, this range is set to show data from the last month up to the current day.
Adjusting this allows you to view historical data or focus on a specific operational window.

2. Combined Carrier Job Status

This section provides a summary of job statuses across all carriers that you have access to.

You'll see how many jobs are in each status (e.g., New, In Progress, Completed, etc.).
This gives you a high-level overview of the workload and progress across the system.

3. Carrier-Specific Status Breakdown

Here, the dashboard displays job statuses grouped by each individual carrier.

Only carriers you have access to will appear.
Useful for identifying issues or workload per carrier.

4. User-Based Job Breakdown

This section provides a breakdown of jobs by user.

You will see jobs assigned to users you have permission to view—typically, this means members of your own team.
Helps in understanding team performance or redistributing workload if necessary.

Additional Information

If you're new to QMS or unsure about any features on the dashboard, please consult additional help articles available on this wiki or reach out to your team lead for guidance.